FAQ

Will Exaira open my package?

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My package status says “Delivered”, but it is not listed in my account. Where is my package?

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How long does it take for you to check in my packages into my account?

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What happened if my carrier stated that they were not able to deliver my package?

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Will you notify me after my packages arrive at your facility?

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What is Expected Packages?

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What would I do if I did not receive the items?

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What would I do if the item I received is different from what I purchased?

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Can I change or cancel a Shop4Me request?

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Can Shop4Me be used to purchase or pay memberships, subscriptions, downloads or other services?

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